Online Dispute Resolution

Online Dispute Resolution
Information obligation on online dispute settlement
To the online platform of the EU Commission on the out-of-court online dispute resolution
(So-called OS platform)

The EU Commission provides a platform for out-of-court disputes. Consumers gives this the opportunity to clarify disputes related to their online ordering initially out of the ordinary. The dispute settlement platform can be found here:
http://ec.europa.eu/consumers/odr/

Our e-mail for consumer complaints is info@strandholz.com